Fone and Go

Convert callers into customers with a smooth phone service that ensures customers don’t hang up fast and furious

No more update issues or recording lines at the end of a busy night. Fone and Go® smoothly delivers movie information, including not only the title but a description as well, for each of the next 7 days in English, Spanish and French (optional).

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Provide a quick & convenient experience for every caller
while saving yourself time, money and hassle

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Professional human recordings

Keep callers engaged with all professional human voices from Nashville, TN.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Auto updates

Run auto updates directly from your PoS or make changes manually via our online portal.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Lines for everything

Never give a busy signal again – delivering movie listings, runtimes, ratings, and professionally-written movie synopses.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Send showtimes via SMS

Send your customers an SMS message that they can share with their friends, including your address and all today’s showtimes.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Spanish-speaking options available

Deliver the same high level of service for your theatres in multiple languages to generate as many customers as possible.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Turn callers into customers

Deliver more movie information in less time to help increase the number of callers who then visit your cinema.

Frequently asked questions

Can I keep my existing phone number?

In most cases, yes. In 95% of cases a phone number can be moved to Fone and Go®. A remote survey is performed during which we can confirm whether or not your number is reusable.

Will I still need to make recordings?

No. Fone and Go® is fully automated so that you don’t need to make any recordings. Times are entered into the existing PoS and Fone and Go® uses this data to announce the correct showtimes to your phone customers.

Will it be a computer-generated voice?

No. All voices are custom-recorded including the Spanish and French ones. The only time a computer-generated voice is heard is if fresh data has recently been imported and an unknown movie title is found (for example, a one-off showing of an old movie from the 1970s). In this case, it typically takes 2 Business Days for the soundbite to be added to Fone and Go®.

Can I use any PoS?

Yes. Fone and Go® is integrated with all of the major cinema ticketing systems so that showtimes flow automatically from the PoS and into our Fone and Go® system. The synchronization is monitored by JACRO and support is provided for emergencies that are out of hours such as evenings and weekends.

Are there third-party adverts?

No. We don’t sell space on your phone line to any third-party advertising companies but this is something you can do as a new source of income.

Will customers only be able to hear my movie times?

Yes. There’s no avenue whereby a caller could select the wrong cinema, or select your cinema’s city and listen to a competitor’s movie information. Only your showtimes appear on the phone number that you are using.

Is it possible to have more than one cinema on each number?

Yes. It’s possible to have any number of cinemas on Fone and Go® on a single phone number. Most customers have just one location per number but many have more than this. In some cases cinemas that are near to each other (and owned by the same circuit) will add both cinemas to both numbers, even if in the past each number has only served a single cinema.

Can I provide multi-language showtimes?

Yes. Fone and Go® provides recordings in both English and Spanish, and supports any number of additional languages as needed. All translations are performed and recorded by a native Spanish speaker with a Mexican accent. However, there is a cost associated with the translation and recording of each additional language so it would require a minimum number of cinemas to sign up for each new language to be added.

Can I provide movie synopses to my customers?

Yes. Movie synopses are custom-written by a professional journalist and available on demand to all callers. This way, Fone and Go® can help to sell a movie that the customer previously knew nothing about – like adding posters and trailers to your cinema’s website.

Why do I need a movieline?

Hundreds of thousands of callers ring movie theatres every week. They could be customers with poor phone reception, limited data, or of specific demographics. A movieline is also an easy way to help deliver showtimes reliably to your customers who have limited vision.

Can I add custom recordings and manage the greeting messages that callers hear when they first call?

Yes. There are a huge number of pre-recorded sound bites and an online interface so that cinemas can manage the welcome messages that customers hear when they first call. For custom requests (special circuit-wide promotions, for example) it is possible to request custom recordings that are then recorded and processed by the Fone and Go® sound studio.

What happens if I change my showtimes?

The next auto-update will pick up the showtimes, or managers can log into their interface and push through a manual update that will pick up the latest movie information an import it into the Fone and Go® system.

Turn your phone service from Gone in 60 Seconds
to “You had me at hello”

Give tech-savvy customers a seamless mobile experience to keep bringing them back to your theatres: list showtimes, preview upcoming performances and take bookings all via one quick and easy-to-use mobile app.

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema

Call our toll-free Fone and Go demo line at

855-FONE-N-GO
(1-855-366-3646)

Jacro Cinema Mobile app Movie ticket reservations Movie kiosk CRM Cinema